FAQ

FULL PAYMENT IS DUE AT THE TIME OF SERVICE. WE ACCEPT CASH, CHECKS, AND ALL MAJOR CREDIT CARDS. Any other arrangements must be made in writing prior to the time of service.

PLEASE NOTE THAT WE DO NOT FILE FOR INSURANCE. We give you two copies of your fee slip at the end of your visit. One is for you to submit to your insurance company, and the other is for your records. As we provide this at the time of your visit, if you require a copy in the future, there will be a charge of $.75 per copy. The fee slip we give you includes standard information which is required when filing your insurance claim. If your insurance company requires additional information, we will bill them prior to sending the requested information. Charges for additional information include copies of your medical records at $.75 per page. All other requests from your insurance company, including but not limited to, letters of medical necessity and narrative reports, will be charged according to the complexity of the request and the time required. Unfortunately, some insurance companies feel that this is not an allowable charge, and if that is the case, any fees will be your responsibility.

Your insurance policy is a contract between you and your insurance company. WE ARE NOT A PARTY TO THAT CONTRACT. The bill is your responsibility, whether your insurance company pays or not. Please be aware that some, and perhaps all, of the services provided may be “non-covered” services and not considered reasonable and necessary under the Medicare Program and/or other medical insurance. You are responsible for payment in full, regardless of any insurance company’s arbitrary determination of usual and customary rates.

Please Note Doxy.Me Requirements for Video Conferencing.

  • Mac/PC/Chromebook with camera, microphone, and speakers
  • Internet connection with at least 350kb/s download and upload speeds
  • Google Chrome or Mozilla Firefox (latest release versions)